1. Confidentiality Commitment

We are firmly committed to maintaining your privacy. Your personal details are never shared with anyone outside of our business operations, except with our affiliated entities — and only when necessary or with your explicit consent.

2. Data Storage & Processing

All personal and financial information you share with us is securely stored and processed in compliance with the Information Technology Act, 2000, and all associated data protection rules and amendments. We implement strict technical and organizational measures to ensure your information remains confidential and secure.

3. Legal Requirements

In certain circumstances, we may disclose your personal data when required by law — such as complying with court orders, legal investigations, or governmental requests. Such disclosure will be strictly limited to what is necessary to fulfill legal obligations.

4. Lawful Disclosure of Information

Disclosure of personal data will occur only when required by law enforcement agencies, regulatory authorities, or third-party rights holders to enforce our Terms of Use or this Privacy Policy. We will take all reasonable steps to ensure that any such disclosure is lawful, justified, and limited to the intended purpose.

5. Protection of Rights and Safety

In cases where a third party’s rights, safety, or property are at risk, Glow Together Fashion Pvt. Ltd. reserves the right to intervene and share relevant information to prevent misuse or protect the safety of users, our employees, or the public.

6. Purpose of Information Processing

The information we collect from you is used solely to enhance your experience on our platform — ensuring smooth navigation, secure transactions, and efficient customer support. Your personal data enables us to provide a seamless, personalized, and secure shopping experience.

Cookies Policy

Correspondence Information

When you engage with our platform or become part of our community, we collect certain basic details — such as your name, email address, and contact number — to help us communicate with you effectively.

Personal Information

We collect only essential details such as your name, gender, contact number, address, email ID, and nationality. If you make online payments, we may collect financial data such as credit/debit card numbers, expiration dates, UPI IDs, or digital wallet details, which are processed through secure, PCI DSS-compliant payment gateways.

Identity Verification Information

As per government norms, we may request identity details such as Aadhaar and PAN card numbers to verify your authenticity and prevent fraudulent activity. All sensitive information is encrypted and stored following Payment Card Industry Data Security Standard (PCI DSS) protocols to ensure maximum protection.

Data Access and Restrictions

Access to personal data is strictly limited. Only authorized personnel can handle your information, and even then, only when necessary for official business operations. Individuals below 18 years of age or legally “incompetent to contract” under the Indian Contract Act, 1872 are not permitted to use or register on our platform.

Minor Policy

If you are under the age of 18, you are not eligible to create an account or engage in transactions on our website. Any user found to be a minor will have their account restricted or removed for safety and compliance purposes.

Data Retention

We maintain records of your account history, including billing, payment transactions, and order details, to ensure accuracy and transparency in our business dealings. All transaction-related data — except financial credentials — is securely stored on encrypted servers.

Account Recovery Support

In the event of lost credentials, our secure system ensures recovery options through your registered email address or contact details. We securely store non-sensitive details such as usernames and account IDs to help you regain access when necessary.

Content Usage Policy

We maintain a strict code of conduct on the Glow Together Fashion Pvt. Ltd. platform. Any user-generated content that is offensive, misleading, abusive, or violates community standards is strictly prohibited. We reserve the right to remove such content and suspend associated accounts without prior notice.

Conclusion

Your trust is of utmost importance to us. Glow Together Fashion Pvt. Ltd. pledges to uphold transparency, security, and responsibility in managing your personal information. By using our website or services, you agree to this Privacy Policy and consent to the collection, storage, and lawful use of your data as outlined herein.